Frequently Asked Questions

How Long Game Works

• Long Game sounds awesome, but what’s the catch?
• What is Long Game?
• How does Long Game work?
• Where is Long Game available?
• Is Long Game a bank?
• Does anyone really win?

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Getting Started

• Who can create a Long Game account?
• Do I need to link a bank account?
• How do I verify my email address?
• Can I use a prepaid card instead of linking a bank?
• How do I get Coins?
• When are prize drawings?

Your Account

• Why haven't I received my 500k Coin bonus after my first deposit?
• Where is my tax form?
• How do I close my account?
• How can I reach customer support?
• What if I win?